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17 Negotiation Tactics and Tips To Help You Score the Best Deals

Early Career people-work-handshake-negotation-meeting

Negotiation is a powerful skill that helps you advocate for yourself when it comes to your career and finances. However, the thought of negotiating your salary or even your cable bill may bring up feelings of anxiety and apprehension. It’s important to overcome these negative feelings so that you can speak up for your best financial interests. Level up your skills and your confidence by learning about these 17 negotiation tactics. With these tips and tricks in your back pocket, you’ll be equipped to negotiate the best deals for you and your budget.

Feel free to jump to the infographic for quick takeaways on effective negotiation tips to use now.

1. Try the Foot-In-The-Door Technique

The foot-in-the-door technique is a tactic that uses a small, initial request to increase the chances of someone agreeing to a second, larger request. This technique can be used when your goal is to achieve similar outcomes. For example, if you want to buy a shirt that is $10, you might haggle with the vendor to get it down to $5. You could then follow up by asking if you can buy two shirts for $10. Not wanting to feel contradictory about giving you the initial discount, they’re likely to allow the second one as well. In this scenario, you’ve successfully negotiated two shirts for the price of one.

2. Get Your Way With the Door-In-The-Face Tactic

Instead of getting your foot in the door, you can also try the door-in-the-face technique. This technique is the opposite of foot-in-the-door because the initial request you make is an unreasonable one that you expect to get turned down. After your first unreasonable request is denied, if you follow up with a smaller, more reasonable request, the person will feel compelled to agree. Door-in-the-face is an effective technique when you want to increase the likelihood of someone agreeing to a small request, like asking to borrow $20 after initially asking for $100.

 

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3. Use the “Take It or Leave It” Method

This method is a hard bargaining tactic that suggests an offer is nonnegotiable. One scenario where this method can work is when you have a good or service that someone else needs. If you’re selling your car and a potential buyer counters your selling price, you may respond by saying that’s the price and they can take it or leave it. If the buyer really needs the car, they will take it at your price, and if they can’t meet that price, they’ll be forced to walk away. Since this tactic is structured as an ultimatum, you should be prepared for either outcome.

4. Leverage the Competition

When it comes to negotiating, remember that competition is a great catalyst for better deals. If you’re contemplating a purchase, do your due diligence and compare prices across competitors to find what’s reasonable for your budget. Prices aren’t always the only factor when it comes to a good deal though, and you may find that a preferred store or service charges more. Leverage your knowledge about competing vendors and ask whether they would be willing to match a competitor’s price for the same product or service.

5. Do Your Research

Before walking into any type of negotiation, it’s always helpful to do your research. If you’re looking to negotiate a raise or salary, research the average market value of your position in your area. Go into your negotiation with that number and provide it as evidence for the salary you want. This same premise also applies to buying a house or car. Educate yourself on the going rates for similar homes and cars in your area and use it as a bargaining chip during your negotiations.

6. Find a Win-Win Situation

Another negotiation tactic is to come up with a win-win situation for both parties. Imagine you’re on vacation, and you want to do an activity that fits in your budget. You may decide that you’re interested in an activity that typically costs $100 for two hours. If you have a budget of $50 to spend, you might ask if you can pay $50 for half the normal amount of time spent doing the activity. This offer presents a scenario where you get what you want and stay in your budget, and the other party is still compensated at their normal rate.

 

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7. Offer a Bogey

Use human nature to your advantage by offering a bogey in a negotiation. A bogey is an issue that you pretend is important to you, but really isn’t. You end up conceding this issue so the other party feels like they should do the same for you. This tactic operates off the psychology of reciprocity. Reciprocity is a social norm that humans abide by and occurs when one person does something for another, so the other person feels compelled to return the favor.

8. Make It Personal

If you’re negotiating outside of a business deal or career decision, it may be helpful to try an emotional appeal during a negotiation. For example, when making an offer on a house, a personal letter to the sellers may help swing a negotiation in your favor. Telling your story builds trust and a personal connection, and these can be very powerful tools of persuasion.

9. Know Your Worth

Whether you’re a loyal customer or hard-working employee, it’s imperative to know your worth in a negotiation. Employees bring value through their work performance, skills, experience, leadership, and education. Customers provide economic value as a consistent revenue stream and social value through their opinion and word of mouth. Depending on which role you’re in, highlight the value that you offer and use it as evidence for better pay or better rates.

10. Prepare for Counters

When two parties try to come to a mutual agreement, it’s natural for either side to push back if something doesn’t work in their favor. Be ready for counteroffers by thinking through what the other side might say ahead of time. Forecast different scenarios and prepare a strategy tailored to each one. Here are a few potential scenarios that may play out when asking for a raise:

If they’re willing to compromise:

  • Take stock of your priorities and figure out if you can negotiate for them.
  • Example: If they can give you a 2 percent raise instead of a 4 percent raise, ask about an additional performance bonus or for more vacation days.

If they say no:

  • Think about ways to steer the negotiation toward a compromise.
  • Ask to revisit the discussion in the future considering your strong work performance.

 

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11. Use a Positive Frame

Negotiations don’t always have to be a “take it or leave it” situation. Try finding a positive way to frame your request or demand. If you offer freelance services and someone is trying to negotiate your rates, stay firm in your price with a positive spin. Let the person know that your prices ensure that you can offer them the best quality product or service. Many people would find it difficult to argue with better quality.

12. Exercise Patience

Bargaining for better pay or better prices isn’t easy. If you’re met with resistance, you may feel like giving in so that you don’t have to experience discomfort, anxiety, or fear anymore. If you do feel this, remember to exercise patience. You should be proud of the progress you’ve made negotiating so far and tell yourself that you will see it through. Negotiations take time, but if you can be patient and stand firm in your goals, you might end up better off than when you started.

13. Be Polite

Not all negotiations are the intense, cutthroat experiences that get dramatized in the media. Oftentimes, both parties are just doing the best they can to reach their respective goals. Go into a negotiation with the aim of being firm but friendly. Others will be more receptive to working with you toward your goals if you’re polite and not pushy.

14. Practice What To Say

If you’re nervous about what to say in a negotiation, try practicing beforehand. Ask someone you trust to read or listen to your prepared negotiation and give an outside perspective on what works and what can be improved. Then when you actually need to negotiate, you can be confident in your practice and know that you’re prepared to negotiate to the best of your abilities.

 

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15. Boost Your Confidence

Sometimes it’s hard to feel confident when you’re anticipating an uncomfortable or awkward discussion, but confidence can help you appear more credible and make people more receptive to you. To boost your confidence, try repeating a mantra to yourself, striking a power pose, or playing your favorite pump-up song to help relieve any jitters.

16. Ask Questions

In a negotiation, never underestimate the importance of asking questions. This helps you buy time to think but also gives you more information to inform your strategy. Try lines of questioning that get at why or how certain decisions were made. Another option is to simply ask for help. Some examples are listed below:

  • “I’m trying to understand why my medical bill is so high. Would I be able to see an itemized receipt?”
  • “I didn’t receive enough financial aid to attend this school. Can you please help me write an appeal for more aid?”

17. Stall When Necessary

In certain situations, time can put unnecessary pressure on you. If you need to take a step back to contemplate your options or make the right decision, don’t be afraid to ask for time to think. In the case of a job offer, you can politely request a deadline for a decision or let them know that you need a few days to think. Remember that you’ve already done well by attempting to negotiate, so don’t throw away your hard work with a rushed decision.

Negotiation Examples

Now that you have the skills to negotiate, put them to work and do what’s best for you and your finances in these surprisingly negotiable scenarios. For each situation, find a couple effective ways to get the conversation started and remember to remain confident and polite in your communication.

 

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Negotiating Salary

Research found that 70 percent of managers expect to negotiate salary and benefits when making an offer to a candidate, yet only 46 percent of men and 34 percent of women ever bring it up. Many job offers are flexible when it comes to compensation, so don’t leave money on the table by not opening negotiations. It may feel daunting or uncomfortable to discuss money, but know that companies expect you to do it. It’s important to take the chance and give yourself the best opportunity to maximize your income.

Best negotiation tactics and what to say:

  • Do your research and know your worth:
    “Thank you for the offer. I’m excited about this position and the opportunity to collaborate with your team. I understand the position is budgeted for [insert amount], but I’m hoping to explore if a [insert desired amount] salary is possible. This was listed as the industry average for this position in this area, and based on my skill set and experience, I’m confident that I can provide this level of value to the company.”
  • Prepare for counters:
    “I appreciate you taking the time to discuss this starting salary, and I completely understand any budget limitations. I’m still interested in joining your team, but I’d love to explore the possibility of a sign-on bonus considering my expertise and skill set.”

Lower Your Bills

When it comes to cable and internet bills, not everyone knows that those rates aren’t set in stone. It’s worthwhile to negotiate your monthly cable and internet bill because it means extra change in your pocket every month. Take what you save on WiFi or cable and contribute it to your savings or use it to pay off your credit card every month. For inspiration on how to get your savings, check out our recommended strategies below.

Best negotiation tactics and what to say:

  • Leverage the competition:
    “I’ve noticed that [insert competitor company] charges $50 per month for internet with a speed of 100 Mbps. With your company, I’m currently paying $60 for the same internet speed. I’d love to keep my business with your company, and I’m wondering if you can match that price for me.”
  • Ask questions:
    “I noticed that my cable bill recently increased, and I was wondering if there is anything you can do to lower it.” Then politely follow up with: “Is that the best you’re able to do?” or “Are there any other promotions for my current services?”

Appeal Your Financial Aid

For those that applied for financial aid to fund college, sometimes the actual aid you’re awarded is too little or nothing at all. Know that there are steps you can take to petition this decision. Contact the financial aid office of your college or university and ask them about their appeal process. In most cases, you’ll need to put together an appeal packet that includes a letter presenting your reasons for the appeal. Below are some persuasive tactics to use in your letter.

Best negotiation tactics and what to say:

  • Ask questions:
    “Hello, I’m calling to see if there is a way to appeal my financial aid decision. Is it possible to petition for new financial circumstances to be taken into account?”
  • Make it personal:
    “I’ve committed to this university to study biology in the fall, but unfortunately, I’m not able to go because I wasn’t awarded any financial aid. I’m writing this appeal to see if my financial aid application can be reviewed again based on additional financial circumstances. I’m very grateful for any help in making my dream of becoming a doctor a reality.”

Decrease Your Rent

Rent is set by landlords and is based on a variety of factors such as the current market price for rent, the supply and demand for housing, or the market value of the property. Each of these factors fluctuate based on your area and the property, and rent prices can actually be negotiated because of this. Try decreasing your rent with these tactics:

Best negotiation tactics and what to say:

  • Leverage the competition:
    “After looking at several similar properties, I’d like to discuss a decrease in rent based on a few lower offerings I received.”
  • Find a win-win situation:
    “Based on your listing, you’d ideally prefer a tenant committed to a two-year lease. I’m a good tenant who would love to commit to your property for two more years, but I’d like to do so at my current rent of $1,100 instead of the increased price of $1,250.”

Reduce Medical Bills

A recent study found that 60 percent of Americans have experienced the harsh reality of medical debt. Medical bills are often unavoidable and can hold you back from achieving your financial goals. If you’re experiencing this burden, there is something you can do about it.

Ask your medical provider to give you an itemized list of your care and do some research on what a fair price for each service is in the Healthcare Bluebook. Call your health care provider’s financial services and ask to reduce your bill armed with your research. The same study found that 93 percent of those who negotiated had their bill lowered or dropped. If you want to join the majority of successful negotiators, use our tips below.

Best negotiation tactics and what to say:

  • Do your research:
    “My itemized receipt states that I was charged [insert price charged] for [insert health care service]. According to the Healthcare Bluebook, a fair price for this service in my area is [insert price]. I’d like to know what can be done to lower my bill.”
  • Make it personal by telling your story:
    “I’ve been through some tough medical problems recently and am also experiencing a financial burden from medical expenses. I can’t afford to pay this bill and would like to know if anything can be done to help my situation.”

Get a Better Gym Membership

Gym rates are often subject to monthly promotions or seasonal discounts, meaning that not everyone pays the same amount for the same services. Use this knowledge to your advantage and negotiate a better price for your gym membership.

Best negotiation tactics and what to say:

  • Ask questions:
    “I’d love to continue being a member at your gym. Do you have any promotions or incentives going on for a lower membership rate?”
  • Offer a bogey:
    “I currently pay $50 a month for a membership, but that price is getting to be too much for my budget. I was wondering if I gave up certain amenities, would I be able to get a discounted rate so that I can continue to be a member?”

It’s important to be an advocate for yourself and your financial well-being. Have confidence in your skills and use these negotiation tactics to score the best rates and better pay. Once you’ve successfully negotiated everything from your bills to your gym membership, remember to go into the Mint app and readjust your budgeting categories. With your budget rearranged, put your extra income and money saved toward achieving your financial goals.

 

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Sources: Very Well Mind | Harvard Program on Negotiation | APPA | Psychology Today | Simply Psychology

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