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How do I update my Citibank Mortgage account to a Cenlar FSB account?

SOLVEDBy MintUpdated May 19, 2022

Citibank Mortgage accounts are now managed by Cenlar FSB. This may affect your Mint account if you're a Citibank Mortgage customer.

If you've have your Citibank Mortgage account already added to Mint, follow these instructions:

  1. Make your Citibank mortgage account inactive
  2. Select the plus sign in the top right corner of the app, then Add Account
    1. Or, if you’re on the Mint website, select +Add Accounts from the top menu
  3. In the search field, type and select Cenlar
  4. Enter your credentials plus any other requested info
  5. Mint will add the account and download all transactions from the past 90 days

If you're new to Mint and have a Citibank Mortgage account that's not yet connected, follow these instructions:

  1. Select the plus sign in the top right corner of the app, then Add Account
    1. Or, if you’re on the Mint website, select +Add Accounts from the top menu
  2. In the search field, type and select Cenlar
  3. Enter your credentials plus any other requested info
  4. Mint will add the account and download all transactions from the past 90 days

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