If you have a LoanCare Servicing Center account in Mint, you may need to re-add your account using Freedom Mortgage. Follow these steps:
- Make your Citibank mortgage account inactive
- Select the plus sign in the top right corner of the app, then Add Account
- Or, if you’re on the Mint website, select +Add Accounts
- In the search field, type and select Freedom Mortgage
- Enter your credentials, plus any other requested info
- Mint will add the account and download all transactions from the past 90 days